Introduction
Shoplio is an online shopping platform that provides customers with access to a wide range of products, deals, and exclusive collections. The use of our website and services is governed by these Terms, which are intended to ensure a safe, secure, and transparent shopping experience for all parties involved.
2. Eligibility
By using Shoplio, you confirm that you are:
- At least 18 years of age, or accessing the site under the supervision of a parent or legal guardian.
- Legally capable of entering into binding contracts under applicable law.
- Using Shoplio for lawful purposes and not for fraudulent or illegal activities.
3. Account Registration
- To make purchases, you may be required to create an account on Shoplio.
- You must provide accurate, complete, and up-to-date information during registration.
- You are responsible for maintaining the confidentiality of your account credentials.
- Any activity under your account will be deemed as authorized by you.
- Shoplio reserves the right to suspend or terminate accounts if fraudulent or abusive behavior is detected.
4. Products and Services
- All products listed on Shoplio are subject to availability. We strive to ensure accuracy in product descriptions, pricing, and availability, but errors may occur.
- Images on the website are for illustration purposes only. Actual products may vary slightly.
- Shoplio reserves the right to modify, discontinue, or update product offerings without prior notice.
5. Pricing and Payments
- All prices displayed are in [Insert Currency] and inclusive of applicable taxes unless stated otherwise.
- Shoplio reserves the right to update prices at any time without prior notice.
- Accepted payment methods include credit/debit cards, net banking, digital wallets, and other methods displayed at checkout.
- By providing payment details, you confirm that you are authorized to use the selected payment method.
- Shoplio uses secure payment gateways. However, we are not responsible for any unauthorized transactions that occur outside our control.
6. Orders and Acceptance
- Once you place an order, you will receive an acknowledgment email. This does not constitute acceptance of your order.
- Shoplio reserves the right to cancel or refuse any order due to product unavailability, pricing errors, or suspected fraud.
- An order is considered confirmed only once it has been shipped.
7. Shipping and Delivery
- Delivery timelines are estimates and may vary due to logistics, location, or unforeseen circumstances.
- Risk of loss and ownership of products transfer to you once the product is delivered.
- Shoplio is not responsible for delays caused by third-party logistics providers.
8. Returns, Refunds, and Exchanges
- Shoplio offers returns and exchanges in accordance with our Refund Policy (available separately on our website).
- To qualify for a return, items must be unused, in their original packaging, and returned within the stipulated time frame.
- Refunds will be processed to the original payment method within [X] working days after inspection of returned items.
- Certain products (e.g., perishable goods, intimate items, customized products) may not be eligible for return or refund.
9. User Responsibilities
- You agree not to misuse Shoplio’s services for unlawful activities.
- You will not engage in activities such as hacking, spreading malware, unauthorized access, or attempting to disrupt Shoplio’s operations.
- You are responsible for ensuring that your use of Shoplio complies with all applicable laws and regulations.
10. Intellectual Property
- All content on Shoplio—including logos, trademarks, text, images, graphics, software, and design—is the property of Shoplio or its licensors.
- You may not copy, reproduce, distribute, or exploit Shoplio’s content without prior written permission.